This is cross-posted on: http://www.squarestate.net/showDiary.do?diaryId=9040
My thoughts here aren’t really all that fleshed out, but here are my thoughts so far. If your organization is thinking about using a CRM such as SalesForce or CiviCRM, there are several considerations. The most important one is not technical in nature.
There needs to be a serious organizational commitment to [...]
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